Camhub — General terms of sale and services

DRAFT TO COMPLETE AND APPROVE BEFORE PUBLICATION. Based on the Swiss draft of 3 November 2026; multilingual presentation dated 13 November 2026. This draft changes no existing contract and activates neither new warranties nor shorter limitation periods. Inactive optional modules are excluded.

Seller: Camshop Perera, trading as Camhub, website camhub.ch. Business and return address: [SWISS ADDRESS TO COMPLETE — supplied by email]. UID: [COMPLETE IF ALLOCATED]; commercial register: [IF APPLICABLE]; VAT status: [TO CONFIRM]; email: [SWISS EMAIL]; telephone: [SWISS TELEPHONE].

CH-01 — Scope and seller identity

1. These Swiss terms govern orders placed on https://camhub.ch with the Swiss business identified above for items marked “Swiss stock — sold and dispatched by Camshop Perera”, and repairs invoiced by that business.
2. Camhub is a trading name. The legally responsible entity is identified before confirmation and on documents. French-stock orders constitute a separate contract with the French seller under its own terms.
3. Customers must have capacity to contract. Individually agreed terms prevail in a conflict, subject to mandatory law.
4. Terms are accepted before ordering; the version effective at conclusion is retained and communicated. Mandatory rights of consumers resident elsewhere remain reserved, particularly where Camhub directs its activity to that country.

CH-02 — Personal information and buying without an account

1. Purchases require no customer account. Customers supply accurate contact details and report fraudulent use.
2. Anti-fraud measures do not affect rights under existing contracts.
3. Data protection is addressed in a separate statement complying with the Swiss Federal Act on Data Protection and, where applicable, GDPR. Information needed for bank transfers is processed for payment.

CH-03 — Product description, condition and availability

1. Products are mainly used cameras, lenses, accessories, electronic components and spare parts; a listing may identify new goods. Model, cosmetic condition, tested functions, known defects, included accessories and relevant previous interventions are described as accurately as possible.
2. Categories are working and tested, working with disclosed defects, faulty / for repair, for parts / non-functional, and untested. For untested items, omitted tests are specified where possible; absence of testing does not confirm good condition.
3. Normal wear and clearly described defects form the agreed condition. Expressly promised qualities and knowingly concealed defects remain subject to applicable Code of Obligations provisions, notably Articles 197 onwards and 199.
4. Stock is limited. If a paid item becomes unavailable, Camhub informs the customer and offers a freely acceptable alternative or full refund for the undelivered item.

CH-04 — Spare parts, faulty equipment and compatibility

1. Parts may come from donor devices, be repaired or new. Condition and test level are specified. Original and third-party compatible parts are distinguished when reliably identifiable.
2. Known compatible models and revisions are listed. Expressly guaranteed compatibility is an agreed quality. Installation may require special equipment and qualifications in micro-soldering, electronics, optics or calibration.
3. For “for parts”, “for repair” or “non-functional” items, absence of normal operation and known faults are expressly disclosed and form the specifically agreed condition. An “as is” sale does not exclude a promised quality, intentionally concealed defect or non-excludable liability.
4. For untested parts, no test not expressly described is promised. This designation does not permit misleading statements about safety, origin or functions identified as working.
5. Customers follow warnings and instructions. Installation actually causing damage may limit contractual warranty services concerning that damage. Opening alone does not establish improper installation or remove applicable statutory protection.
6. Electrically, thermally or lithium-related hazardous components must be used under prescribed safety conditions. Components expressly requiring prior repair are not marketed as usable without that repair.

CH-05 — Orders and contract formation

1. Checkout explains the steps to conclusion. Customers review items, address, total and charges and correct errors before confirmation. The final button clearly identifies a paid order.
2. Camhub promptly acknowledges receipt by email. The contract is formed on Camhub's acceptance confirmation or under the mechanism expressly described at checkout. Confirmation summarises agreed terms.
3. Orders may be declined for actual unavailability or legal reasons; amounts received for unaccepted orders are fully refunded.

CH-06 — Prices, payment and taxes

1. Swiss-market prices are in Swiss francs (CHF) and include taxes and unavoidable supplements legally required in the displayed price. Calculable shipping and optional services appear separately before confirmation. VAT statements reflect actual business status.
2. Payment is by bank transfer only. Details and reference appear in order documents. Dispatch follows verification of actual receipt of funds.
3. For delivery outside Switzerland, import arrangements, duties, import VAT, clearance, any relevant Incoterm and who pays are expressly disclosed before ordering. No waiver of mandatory home-country consumer protection is presumed.
4. Prices may change for future orders, not unilaterally for accepted orders.

CH-07 — Delivery, risk and transport problems

1. Carrier, destinations, charges and estimated or binding time are disclosed before ordering. Camhub seeks to meet the agreed time and reports substantial delays.
2. Customer-favourable contractual commitment: for consumer orders shipped with a carrier offered by Camhub, Camhub bears accidental loss and damage risk until physical possession by the customer or authorised recipient. This departs where necessary from contrary non-mandatory Swiss rules and leaves mandatory rights intact.
3. For empty, opened, missing or damaged parcels, customers should retain packaging and label, report promptly and supply reasonably available evidence such as photographs, declared weight or carrier reports. No opening video is an absolute condition of a claim.
4. Camhub arranges necessary carrier procedures and explains contractual and statutory solutions. Limited compensation obtained from a carrier does not limit the obligation voluntarily assumed here.
5. Actually incurred additional costs due to a manifestly wrong customer-supplied address or customer-attributable failure to receive may be charged where justified and agreed in accordance with law.

CH-08 — Returns and no general Swiss withdrawal right

1. An online purchase does not, solely because it was made remotely, create a general Swiss right to return or withdraw for a change of mind.
2. Except for mandatory law or a specific listing promise, Camhub offers no automatic change-of-mind return for orders subject exclusively to Swiss law. Exchanges or commercial returns may be accepted case by case in writing on agreed conditions.
3. Rights for wrong delivery, defects covered by law or contract, and any withdrawal rights imposed by applicable mandatory rules in a consumer's country remain.
4. Pre-dispatch cancellation requests are considered; a concluded contract cannot be cancelled unilaterally without agreement or an applicable legal right.

CH-09 — Swiss statutory warranty for defects

1. Code of Obligations Articles 197 onwards apply insofar as not validly varied by these terms. Liability for intentionally concealed defects cannot be validly excluded under Article 199.
2. Used goods sold to consumers: to the extent permitted by Article 210 paragraph 4, the parties agree a limitation period for defect claims of twelve months from delivery. Customers are specifically informed before ordering. This year is separate from the six-month commercial warranty.
3. New consumer goods: the ordinary two-year limitation period is not shortened where prohibited. Mandatory private international law and protection of foreign consumers remain reserved.
4. Customers inspect as soon as reasonably possible and notify discovered defects without delay, preferably in writing. Hidden defects must be reported immediately on discovery under Article 201. Statutory remedies, notably price reduction, rescission and, where legally available, replacement, remain insofar as not validly varied and subject to mandatory law.
5. Specifically disclosed defects forming the agreed condition cannot establish breach of an unpromised quality. This does not cover affirmations of quality, misleading statements or fraudulent concealment.
6. Costs, examination and return solutions follow applicable legal duties. Expiry of a six-month commercial warranty alone cannot defeat a statutory right.

CH-10 — Six-month commercial warranty

1. Camhub provides free six-month commercial coverage from delivery on products identified as working and tested or working with disclosed defects, including tested spare parts. It covers non-accidental failures of functions expressly stated as working, including failures first appearing after sale without proof of an initial defect.
2. After diagnosis, Camhub offers within a reasonable time free repair, comparable replacement accepted by the customer or, if neither is reasonably possible, refund of the price paid. Reasonable agreed transport for accepted covered claims is paid by Camhub.
3. Damage actually caused by impact, liquid, surge, wrong power, installation error, inappropriate intervention or abnormal use is excluded, as is ordinary wear including normal battery ageing. Non-waivable rights are unaffected.
4. Faulty, for-repair, for-parts, non-functional and untested goods are excluded unless their listing says otherwise. Undisclosed defects are governed by CH-09 and mandatory law.
5. Contact [AFTER-SALES EMAIL] with purchase reference and fault description. Territory: [SWITZERLAND / SERVED COUNTRIES TO SPECIFY]. Warrantor: [SWISS SELLER, ADDRESS, TELEPHONE].
6. This warranty does not reduce the CH-09 used-goods year or the applicable new-goods period to six months.

CH-11 — Diagnostics and repairs

1. Each repair order records make, model, available serial, symptoms, accessories and any diagnostic price. Remote repair conditions are supplied before sending equipment.
2. Paid work requires a quotation accepted in writing or electronically. Significant overruns, essential component changes and known special risks, such as sensor calibration, sealing or damage when dismantling fragile components, are disclosed before the relevant work.
3. If irreparable, Camhub explains attempted work and previously accepted diagnostic charges. Removed parts are returned on request where possible under safety and disposal rules.
4. Camhub offers six-month commercial coverage on its work and installed parts from handover of the repaired equipment. It covers recurrence of the repaired fault or failure of the fitted part, excluding actually causal external damage. Other independent components are not automatically covered. Rights under the contract for work and applicable Code provisions remain reserved.
5. Known data and memory cards are inventoried; customers should back up files beforehand where possible. Statutory repairer liability remains; culpable data losses are not excluded wholesale.
6. Uncollected equipment leads to reminders, not abandonment or automatic ownership transfer. Storage fees and further procedures must comply with law; contractual fees must be announced beforehand.
7. Any revocation rights for special contracts or consumers protected by mandatory foreign law remain preserved.

CH-12 — Complaints, liability and safety

1. Contact after-sales service at [EMAIL], [TELEPHONE], [ADDRESS] with order number, symptoms and reasonably available evidence. Camhub provides useful return instructions.
2. Diagnoses may be challenged and do not prevent legal remedies or independent expert assessment.
3. Exclusions do not apply to intent or gross negligence within Article 100, intentionally concealed defects under Article 199, or other liability that law forbids limiting.
4. Potentially dangerous products may be subject to lawful safety measures, recalls or recommendations to stop use.

CH-14 — Applicable law, disputes and final clauses

1. Swiss law governs where validly chosen, without prejudice to mandatory foreign consumer protection or private international law.
2. Parties first seek an amicable solution at [AFTER-SALES EMAIL]. Jurisdiction follows applicable law, particularly consumer-protection rules. No exclusive forum is imposed where prohibited.
3. Invalidity of one provision leaves the others effective as far as legally possible.
4. Extraordinary events beyond reasonable control are assessed under applicable law; they do not automatically excuse delivery, refunds or care of others' property.